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Service Agreement and Terms of Sale
1. Agreement Overview: This Service Agreement and Terms of Sale (the “Agreement”) is entered into between MDM Holdings Group, LLC (“Merchant”) and the customer (“Customer”).
2. Services Provided: Merchant agrees to provide the following services to the Customer as outlined in the invoice or order confirmation.
3. Timelines: The services will be provided within the agreed-upon timelines as specified in the invoice or order confirmation.
4. Refund and Cancellation Policy: In the event that the Customer wishes to cancel the services or request a refund, the following policy applies:
Requests for cancellations and refunds must be submitted in writing to mdmholdingsgroup@gmail.com
Cancellation requests received within 24 hours from the date of purchase are eligible for a full refund
No refunds will be issued for cancellations requested after 24 hours from the date of purchase
5. Chargeback Policy: Both parties acknowledge that a cardholder has 120 days to initiate a chargeback for reasons such as “services not rendered” or “transactions not recognized.” In the event of a chargeback, the Merchant is financially responsible for any associated costs. Should the Merchant be unable to cover the chargeback amount, payment processor (the “Payment Processor”) has the right to recover the funds from the Merchant. Having a signed contract serves as evidence of the services provided and may be used to dispute potential chargebacks.
6. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the state of Wyoming, without regard to its conflict of law principles.
7. Entire Agreement: This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, understandings, or representations.
8. Contact Information: For any questions or concerns regarding this Agreement, please contact MDM Holdings Group, LLC at mdmholdingsgroup@gmail.com.
